Crisis Management
From Crisis to Stability
ORION COMMUNITIES has a team of case managers who provide assistance in periods of transition, crisis or change.
At Orion, we know how just one event – a health issue, reduced hours at work, the loss of reliable transportation – can completely upend the stability of a family that's already struggling. When families come to us in crisis, our team serves as their first line of support, helping to provide solutions in moments of uncertainty. Our dedicated professional case managers listen with empathy, offering compassion, understanding, and referrals to various resources to those in desperate need. They triage each case, identifying urgent needs and working with the client to identify a path forward.
WHat We Provide
Our case managers connect families with vital resources and provide direct assistance across six key areas to help them move from crisis to stability.
Partner Network Referrals
Case managers connect families with essential services through partner nonprofits, government programs, and community social services to address immediate needs.
Housing Support Services
Direct assistance and resource connections to help families secure or maintain stable housing and emergency shelter when needed.
Transportation Assistance
Help with transportation needs to ensure families can access work, medical care, and other essential services.
Utility Payment Support
Financial assistance for utility bills to keep essential services like electricity and water connected in family homes.
Winter Heat Program
Dedicated funding for heating assistance from September through April, made possible by an anonymous donor to help families stay warm during cold months.
Direct Emergency Financial Aid
When no other resources are available, case managers provide direct financial assistance and coordinate with partner organizations to help families achieve stability and move beyond crisis situations.